Terms of Service

1. Acceptance of Terms

By accessing or using the ListPrelo platform, website, mobile application, APIs, or any related services (collectively, the “Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, you may not access or use the Service. ListPrelo is a product of 1849Project LLC, and references to “ListPrelo,” “we,” or “us” in these Terms mean 1849Project LLC.

You must be at least 18 years of age to use the Service. By using the Service, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information promptly.

These Terms constitute a legally binding agreement between you (“User,” “you,” or “your”) and ListPrelo (“we,” “us,” or “our”). Your continued use of the Service following any changes to these Terms constitutes your acceptance of such changes.

2. Description of Service

ListPrelo is an AI-powered listing automation platform designed to help sellers create, manage, and publish product listings on third-party marketplaces including, but not limited to, eBay, and other supported marketplaces. The Service provides the following features:

• AI Listing Generation — Automated creation of listing titles, descriptions, categories, item specifics, and pricing suggestions using artificial intelligence
• Deep Visual Intelligence — AI-powered item identification and analysis through uploaded photographs, including visual search of public internet data
• Smart Photo Sort — Automatic grouping and organization of product photos into logical listings
• Clean Up Photo — Optional, non-AI photo clean-up (straightening, brightness and contrast levels, and light sharpening) that you preview and choose to keep or revert
• Shipping Estimates — Approximate shipping cost calculations based on item dimensions and weight estimates
• One-Click Publishing — Direct listing publication to connected marketplace accounts
• Cross-Platform Tracking — Monitoring of listing status and sales across multiple marketplaces
• Warehouse Management — Inventory storage zones, location tracking, and movement logging
• AI Chat Assistant — Conversational AI for selling guidance, listing advice, and platform support
• Buyer Messaging — Tools for managing and responding to buyer inquiries across marketplaces

Important: ListPrelo is a tool that assists sellers in creating and managing listings. We do not sell, purchase, or take possession of any items. We do not act as a marketplace, broker, or intermediary in any transaction between buyers and sellers. All transactions occur directly between users and buyers on third-party marketplace platforms.

3. Account Registration

To use the Service, you must create an account by registering with a valid email address and password, or by authenticating through Google OAuth. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

Account registration may require administrative approval before you may access the full Service. We reserve the right to approve or deny any registration at our sole discretion without providing a reason.

Each individual is permitted only one account. Creating multiple accounts to circumvent restrictions, abuse promotions, or for any other purpose is strictly prohibited and may result in immediate termination of all associated accounts.

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account. ListPrelo will not be liable for any loss or damage arising from your failure to safeguard your account credentials.

4. AI-Generated Content

4.1 AI Output is Suggestion Only

All AI-generated output — including but not limited to listing titles, descriptions, item specifics, category selections, pricing suggestions, item identifications, condition assessments, shipping estimates, and chat responses — are suggestions only and should not be treated as definitive, accurate, or reliable without independent verification by the User.

4.2 Accuracy Not Guaranteed

AI may produce content that is inaccurate, incomplete, misleading, outdated, or otherwise incorrect. Without limitation, the AI may:

• Misidentify items, including identifying a replica, reproduction, or counterfeit item as authentic or genuine
• Generate incorrect or misleading descriptions of item condition, materials, age, origin, or provenance
• Suggest categories, item specifics, or attributes that do not accurately represent the item
• Produce content that inadvertently infringes upon third-party intellectual property rights
• Generate content that violates marketplace policies or listing guidelines

4.3 Pricing is Not an Appraisal

AI-generated pricing suggestions are not professional appraisals. They are algorithmic estimates based on available public data, which may be incomplete, outdated, or unrepresentative of actual market conditions. Pricing suggestions should not be relied upon as the sole basis for setting listing prices. We strongly recommend conducting your own market research before pricing any item.

4.4 Deep Visual Intelligence

Deep Visual Intelligence searches publicly available internet data to assist in item identification and research. This data may be incomplete, outdated, inaccurate, or sourced from unreliable origins. Visual identification results should always be verified by the User through independent research and, where appropriate, professional authentication services.

4.5 Photo Clean-Up and Photo Accuracy

The optional Clean Up Photo feature applies standard, non-AI image adjustments (straightening, brightness and contrast levels, and light sharpening) to a photo you select. You preview the result and choose whether to keep or revert it; if you keep it, the cleaned-up copy is the version sent to marketplaces when you publish. You are solely responsible for ensuring that every photo you publish, including any edit you choose to keep, accurately represents the item being sold. Misleading product images may violate marketplace policies and applicable consumer protection laws.

4.6 Shipping Estimates

Shipping cost estimates are approximations based on AI analysis of item characteristics. Actual shipping costs may vary significantly based on actual item weight, dimensions, packaging materials, carrier selection, origin/destination addresses, and other factors. You are responsible for verifying actual shipping costs before committing to shipping rates in your listings.

4.7 AI Chat Assistant

Advice and guidance provided by the AI Chat Assistant is informational only and does not constitute professional selling, legal, financial, or tax advice. You should consult qualified professionals for decisions involving legal compliance, tax obligations, or significant financial considerations.

4.8 User Responsibility

YOU ARE SOLELY RESPONSIBLE for reviewing, editing, verifying, and approving ALL AI-generated content before publishing it to any marketplace or relying on it for any purpose. By publishing a listing, you represent that you have reviewed the content and that it accurately represents the item being sold.

4.9 No Liability for AI Content

ListPrelo is NOT liable for any losses, damages, claims, disputes, penalties, or other adverse consequences arising from your reliance on AI-generated content, including but not limited to financial losses from incorrect pricing, claims of misrepresentation, marketplace policy violations, or buyer disputes. ListPrelo does NOT guarantee the accuracy, completeness, or reliability of any AI output.

5. Marketplace Integration

The Service allows you to connect your own third-party marketplace accounts (including but not limited to eBay) via OAuth authorization. By connecting a marketplace account, you grant ListPrelo permission to access and interact with your account on your behalf, including creating, modifying, and publishing listings, within the scope of the permissions you authorize.

You acknowledge and agree that:

• You are solely responsible for complying with each marketplace’s terms of service, policies, and listing guidelines
• Publishing a listing through ListPrelo creates a binding offer on the applicable marketplace, and you are responsible for fulfilling any resulting transactions
• ListPrelo is not responsible for any marketplace policy violations, account suspensions, listing removals, account restrictions, or any other actions taken by a marketplace against your account
• ListPrelo is not a party to any transaction between you and any buyer, and is not responsible for buyer disputes, returns, refunds, chargebacks, or any other transactional issues
• You may revoke ListPrelo’s access to your marketplace account at any time through your marketplace account settings

Use of marketplace integrations is subject to each marketplace’s developer and API terms of service, which may impose additional restrictions on functionality. ListPrelo operates within the bounds of these third-party terms, which may change without notice from ListPrelo.

6. User Content and Data

You retain full ownership of all photographs, text, and other content you upload to the Service (“User Content”). By uploading User Content, you grant ListPrelo a non-exclusive, worldwide, royalty-free license to use, process, store, enhance, modify, and transmit your User Content solely for the purpose of providing the Service to you, including transmitting content to connected marketplace platforms on your behalf.

We do not claim ownership of your listings, photographs, or any other User Content. The license you grant us terminates when you delete your User Content or your account, except to the extent that content has already been transmitted to third-party marketplaces.

We may use anonymized and aggregated data derived from your use of the Service for the purpose of improving, analyzing, and enhancing the Service. Such anonymized data will not identify you personally or contain any User Content.

You may request an export of your account data in a portable format by contacting [email protected]. We will fulfill export requests within 30 days.

7. Payment and Billing

Payment processing is handled securely by Stripe, Inc. By subscribing to a paid plan or purchasing listing credits, you agree to Stripe’s Terms of Service.

Pricing Plans

Current pricing is available at listprelo.com/pricing and is subject to change with 30 days’ notice to active subscribers. New accounts receive a one-time allotment of free listing credits upon first signup (promotional offer, non-recurring).

Billing Terms

• Subscriptions automatically renew at the end of each billing cycle unless canceled before the renewal date
• You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing cycle; no partial refunds are provided
• Listing credits that have been used are non-refundable
• If you exceed the credits included in your subscription plan, additional listings will be billed at the prevailing pay-as-you-go rate
• Free promotional credits are provided one time only upon initial account registration and cannot be redeemed again by creating additional accounts
• We reserve the right to modify pricing with 30 days’ advance notice. Existing subscribers will be notified via email before any price change takes effect
• In the event of extended service unavailability exceeding 72 continuous hours, affected subscribers may request prorated credit for the period of unavailability by contacting [email protected]

8. Prohibited Uses

You agree not to use the Service for any of the following purposes. Violation of these prohibitions may result in immediate termination of your account without notice or refund:

• Listing, selling, or facilitating the sale of illegal items or items prohibited by applicable law or marketplace policies
• Listing, selling, or knowingly facilitating the sale of counterfeit, replica, or fraudulently described goods
• Listing or selling stolen property or items you do not have the legal right to sell
• Harassing, threatening, or abusing other users, marketplace buyers, or ListPrelo personnel
• Scraping, crawling, or automated extraction of data from the Service
• Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code, algorithms, or underlying AI models of the Service
• Circumventing, disabling, or interfering with any security, authentication, or access control features of the Service
• Using bots, scripts, or other automated means to interact with the Service in a manner that exceeds reasonable human use or places undue burden on our infrastructure
• Reselling, sublicensing, or offering the Service (or any portion thereof) to third parties as your own product or service
• Impersonating any person or entity, or falsely claiming an affiliation with any person or entity
• Using the Service to send spam, unsolicited messages, or engage in any form of deceptive marketing

9. Intellectual Property

The Service, including all software, code, user interfaces, designs, trademarks, logos, and documentation, is owned by ListPrelo and protected by copyright, trademark, and other intellectual property laws. The AI capabilities of the Service are powered by third-party artificial intelligence services under license. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service in accordance with these Terms.

You retain ownership of all User Content you create and upload. However, you represent and warrant that your User Content does not infringe upon the intellectual property rights of any third party. You agree not to copy, reproduce, or use other sellers’ listing content (including photographs and descriptions) without their express permission.

Nothing in these Terms grants you any right, title, or interest in the Service other than the limited license to use it as described herein.

10. Privacy

Your use of the Service is also governed by our Privacy Policy, which describes how we collect, use, store, and protect your personal information. By using the Service, you consent to the data practices described in the Privacy Policy. The Privacy Policy is incorporated into these Terms by reference.

10.1 California Privacy Rights (CCPA)

California residents have the right to: (1) request disclosure of personal information collected about them, (2) request deletion of their personal information, (3) opt out of the sale of their personal information, and (4) non-discrimination for exercising these privacy rights. ListPrelo does not sell personal information. To exercise these rights, contact [email protected].

10.2 Data Breach Notification

In the event of a data breach affecting your personal information, we will notify affected users as required by applicable state and federal law.

11. Disclaimer of Warranties

12. Limitation of Liability

Force Majeure

ListPrelo shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including but not limited to internet outages, third-party service failures, natural disasters, governmental actions, acts of war or terrorism, labor disputes, or pandemics.

13. Indemnification

You agree to indemnify, defend, and hold harmless ListPrelo, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

• Your listings, including any claims of misrepresentation, fraud, or consumer harm relating to content you published
• Your marketplace activity, including any buyer disputes, returns, refunds, or violations of marketplace policies
• Your use of AI-generated content without adequate review, verification, or editing prior to publication
• Your violation of any applicable marketplace terms of service, listing policies, or community guidelines
• Any infringement of intellectual property rights in your listings, including the unauthorized use of copyrighted images, trademarked names, or patented designs
• Your violation of any applicable law, regulation, or third-party rights
• Your breach of these Terms

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal dispute resolution proceeding, you agree to first attempt to resolve any dispute informally by contacting us at [email protected]. Both parties agree to attempt to resolve any dispute through good-faith negotiation for a period of thirty (30) days from the date notice of the dispute is provided.

14.2 Binding Arbitration

If a dispute cannot be resolved informally within the 30-day period, you and ListPrelo agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved through binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules. The arbitrator’s decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction. Arbitration shall take place in Austin, Texas, unless the parties mutually agree to a different location or to conduct proceedings remotely.

14.3 Class Action Waiver

YOU AND LISTPRELO AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding.

14.4 Small Claims Exception

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within the jurisdictional limits of the small claims court.

14.5 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions.

15. Termination

We may suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice, if we reasonably believe that you have violated these Terms or engaged in conduct that is harmful to the Service, other users, or ListPrelo. Users who believe their account was terminated in error may contact [email protected] to request a review within 30 days of termination.

You may delete your account at any time by contacting us at [email protected] or through the account settings in the Service.

Upon termination or deletion of your account:

• Your access to the Service will be immediately revoked
• Your account data will be deleted in accordance with our Privacy Policy
• Any unused listing credits will be forfeited and are non-refundable
• Listings that have already been published to third-party marketplaces will remain active on those platforms. It is your sole responsibility to manage or remove them directly on each marketplace
• Any obligations or liabilities incurred prior to termination shall survive termination

16. Modifications to Terms

ListPrelo reserves the right to modify, update, or replace these Terms at any time at our sole discretion. We will post the updated Terms on this page and update the “Last Updated” date at the top of this document.

For material changes that significantly affect your rights or obligations, we will provide notice via the email address associated with your account at least thirty (30) days prior to the changes taking effect.

Your continued use of the Service after the effective date of any modifications constitutes your acceptance of the updated Terms. If you do not agree to the modified Terms, you must stop using the Service and delete your account.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

19. Contact Information

If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us at:

[email protected]